DFS has released its "2019 New York Consumer Guide to Health Insurance."  Included is a listing complaint rankings of various insurers, external appeal rates and use of the IDR for out of network surprise bills. 

The stated purpose of this Guide is to:

• Inform consumers of the health insurance products offered in New York State and how they work.
• Help consumers choose a health insurance company based on quality of care and service.

Click here to view the complete guide